Empathy and patience – I always match my pace to the customer’s, whether they’re looking for a last minute LBD or they want to spend a couple of hours shopping for a whole new capsule wardrobe.
Genuine enjoyment of helping others – to enjoy fashion, feel good about themselves and improve their lives through good product choices.
EDUCATIONīluecoat Comprehensive, Nottingham : June 2012ħ GCSEs including English (C) and Maths (B). This was another great job that I really enjoyed, and I found it easy to make recommendations to customers as the clothes are so great! I left for a full-time role as this was 25 hours per week.
Following health and safety guidelines at all times.
Training new members of the team and providing support.
Replenishing stocks on the shop floor during quieter times.
Serving customers on the till and in the dressing rooms.
Being a personal shopper when a customer asks for help.
Meeting, greeting and assisting customers.
Working for this fabulous brand within an amazing team, I had a wide range of duties including: On the bright side though, I have great references to show you from this position! I absolutely love my job but unfortunately, I have had to relocate to Derby and the commute is a little too long for me.
Ensuring that promotional activity is delivered.
Together with the team, ensuring that we achieve sales and KPI targets.
Ensuring that visual and brand standards are maintained on the sales floor.
Driving use of digital and multi-channel.
Ensuring I’m up to date with the latest trends and brand best sellers.
Helping customers to put outfits together (is this even a job? I love doing this!).
Delivering superb service by engaging with customers.
In this very busy store, I get the opportunity to serve customers and indulge in my love for fashion at the same time! My duties include: I have always regarded customer service as very simple – treat people as you would want to be treated – so my standards are very high because I love good service! Whether I’m running customers’ purchases through the till or helping them find the perfect outfit, I’m always engaging with people and making friends, because I want them to enjoy themselves, spend lots on our lovely products and come back! I have experience across a wide range of responsibilities and I’m happy to ‘muck in’ and do whatever is needed. I am an experienced retail assistant who is highly capable of delivering exceptional customer service in a fast-paced environment.
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